![]() ![]() HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover DWORD: ExcludeHttpsAutoDiscoverDomain VALUE: 1 Each of these eliminates a default Outlook function and largely or fully eliminates the hang: Support has identified three possible client side workarounds. ![]() This problem can also be exaggerated if the Public Folders are unavailable, not optimally configured or if they are on older unsupported versions of Exchange 2007. An example message class from recent reports is. ![]() Due to delays in Autodiscover and public folder response times this can cause Outlook to hang. This introduces an extra call out to the Public Folder server to resolve the message class. When Outlook encounters a certain combination of errors trying to resolve a message class, Outlook will go check the Organizational Forms library on the Public Folder server to ensure the correct message class is available. The issue may also occur when clicking other emails with custom message classes, such as Skype items and voice mail emails. When clicking on items in the Conversation History folder, Outlook hangs or shows the "Not responding" error message. ![]()
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